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VIMEC

Leading in Glass Inspection & Monitoring Solutions

Standard systems
Our standard visual inspection systems
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Markets overview
Markets we serve
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Quality support
Qualification of inspection systems
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Service
Support and related services
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About us
Learn about VIMEC
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Customer support


We strongly believe in support and service towards our customers. We have service engineers available that support our customers by telephone, Internet or on-site.

For immediate service, we can use a dedicated Internet connection to directly log in to the inspection system and take over control for support and training.

When more support is needed, the service engineers travel to the site for full evaluation and maintenance. All service provided is logged and maintained at VIMEC.

Service & Support | VIMEC

Instructions for the use of the visual inspection application are given at VIMEC but are also provided on-site.

For more support (and quality control), a dedicated "service and support" site is available for our customer. The information included on this site:

  • Manuals (set up system, software control, maintenance, system overview)
  • Qualification documents (listed per production line and inspection system)
  • Spare parts (orders and quotations can be placed at our website, we keep your order/quotation history).

For full support, VIMEC provides the manuals in .PDF and .HTML format. The .HTML manuals can be reviewed with most common browsers for use on desktops or tablets/mobile phones. Just download the manual, place it on the mobile device and an electronic copy is always at your disposal.

Training

Training (in France)VIMEC provides in depth training to support full operation of the vision systems and the use of the statistical measurement data.

Process control (HE)

Vial process control HE

The PAN inspection system is used for vial process control. Read more...

Print defects

Print defect on pharmaceutical containerPrint inspection includes detection of missing letters, numbers, expiry dates etc. Read more...

Inspection technology

Machine vision | Camera vision

Inspection technology by VIMEC gives superior inspection. Read more...

Crack detection

Crack in pharmaceutical containerCrack detection by area scan and line scan cameras using bright field / dark field illumination. Read more...

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